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Terms and Conditions

Effective Date: 21st July 2025
Last Updated: 21st July 2025

Welcome to www.bushkeepers.com, operated by Bush Keepers Ltd (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website, your purchases from us, and your interaction with our brand. By accessing or using this site, you agree to comply with and be bound by these terms. If you disagree with any part, please don’t use our website or services.

1. Use of Our Website

  • You must be 13 years or older to use this website.

  • You agree to use this site for lawful purposes only.

  • You will not engage in any activity that disrupts or interferes with our services or website functionality.

2. Products and Orders

  • All products listed on the site are subject to availability. We reserve the right to change or discontinue products at any time.

  • We reserve the right to refuse or cancel any order for any reason, including pricing errors or suspected fraud.

  • Prices are in New Zealand Dollars (NZD) unless otherwise stated.

  • You agree to provide accurate billing and shipping information.

3. Payments

  • We accept payment through secure third-party processors (e.g. Stripe, PayPal, or direct bank transfer).

  • All payments must be completed before products are shipped.

  • You must ensure your payment details are correct and current.

4. Shipping & Delivery

  • We aim to dispatch orders within 3-12 Business Days

  • Delivery times may vary depending on your location and shipping provider.

  • We are not responsible for delays caused by carriers, customs, or external factors.

5. Returns, Refunds & Cancellations

We stand behind our products. If you're not satisfied:

  • Contact us within 7 days of receiving your order.

  • Returns may be accepted for unopened, unused items only (unless faulty).

  • Refunds will be processed to the original payment method once the return is inspected.

  • Cancellations must be made before your order has shipped.

Some items (e.g. custom orders or perishable goods) may not be eligible for return or refund.

6. Product Descriptions & Accuracy

We aim for accuracy in all product descriptions and photos. However:

  • Actual product appearance (e.g. natural variations in wood, char, or organic matter) may differ slightly.

  • We do not guarantee that product descriptions are error-free.

7. Intellectual Property

All content on this website — including text, logos, images, branding, videos, and design — is the property of Bush Keepers Ltd or its content creators and protected by copyright and intellectual property laws.

You may not use, reproduce, or distribute our content without written permission.

8. Limitation of Liability

To the fullest extent permitted by New Zealand law:

  • Bush Keepers Ltd is not liable for any indirect, incidental, or consequential damages arising from your use of our site or products.

  • Our total liability for any claim shall not exceed the price paid for the product in question.

9. Indemnity

You agree to indemnify and hold harmless Bush Keepers Ltd, its directors, employees, and affiliates from any claims, damages, or expenses arising from your use of this website or breach of these terms.

10. Privacy

Your use of this site is also governed by our Privacy Policy, which outlines how we collect and use your data in accordance with the Privacy Act 2020 and GDPR (where applicable).

11. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will take effect immediately upon posting. Your continued use of the site means you accept the revised terms.

12. Governing Law

These terms are governed by the laws of New Zealand. Any disputes shall be resolved in New Zealand courts.

13. Contact Us

Questions? Complaints? Reach out anytime:

Bush Keepers Ltd
Email: bushkeepers@gmail.com
Website: www.bushkeepers.com
Address: New Zealand

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